Shipping
Baazarplex Delivery & Return Policies
At Baazarplex, we aim to deliver your orders quickly, safely, and with full transparency. Below are answers to some common questions about our shipping, delivery, and return processes.
What are the delivery charges?
Delivery charges at Baazarplex vary depending on the product, location, and order value.
Most items are eligible for free delivery above a certain order amount, while others may include a small shipping fee. The exact delivery charge (if any) will always be shown in your order summary before checkout — no surprises, no hidden costs.
Why does the delivery date not match the estimated timeline?
Our estimated delivery time is shown as X–Y business days, but actual delivery may vary due to:
National or regional holidays (observed by courier partners)
Unexpected delays like weather conditions or logistical issues
Weekend non-operational days (most couriers don’t deliver on Sundays)
We always strive to meet or exceed the estimated timeline and will notify you if there’s any delay.
What is the estimated delivery time?
We generally dispatch products within the timeframe mentioned on each product page. Delivery times depend on:
Product availability in our warehouse
Shipping address and destination distance
Courier partner service speed
Business days exclude weekends and public holidays.
Are there any hidden costs (taxes, octroi, etc.)?
No — there are no hidden charges on Baazarplex.
The price displayed on the product page includes all applicable taxes.
Any delivery or handling fees (if applicable) will be shown clearly at checkout.
Why does the estimated delivery time vary for different products?
Delivery timelines can differ due to:
Stock availability
Location of your shipping address
Courier partner coverage and performance
Each product page will show an estimated delivery time based on your pincode.
Seller cannot deliver to my area — why?
If a product cannot be shipped to your location, possible reasons include:
Courier service unavailability in your area
Legal or logistical restrictions on certain items
Product-specific delivery limitations
You can check availability by entering your pincode on the product page. If we can’t deliver, we’ll notify you before confirming your order.
Why is Cash on Delivery (COD) not available for my location?
COD availability depends on courier partners and their ability to handle cash transactions in your area.
Some regions or high-order values may have restrictions.
You can verify COD availability by entering your pincode on the product page.
How do I return an item?
Returning an item with Baazarplex is simple and hassle-free:
Go to My Orders → select the item → click Return/Exchange.
Our team will contact you to arrange a pickup via our courier partner.
If pickup isn’t available, you can ship the item using a trusted courier service — we’ll reimburse the return cost for eligible returns.
Make sure the item is unused, in its original packaging, and meets our Return Policy conditions.
I didn’t receive my order, but got a delivery confirmation message.
If you received a delivery confirmation but haven’t received your order, please contact us within 7 days of receiving the confirmation email or SMS.
Our team will investigate the issue and resolve it promptly.
What do the different product tags mean?
In Stock: Available and ready to ship immediately.
Available: Temporarily out of stock, but can be sourced once the order is placed.
Preorder/Forthcoming: Not yet released — shipping begins once the product becomes available.
Out of Stock: Currently unavailable. Use the “Notify Me” option to get alerts when restocked.
Imported: Shipped from outside India — delivery may take 10+ business days.
Back in Stock Soon: Temporarily unavailable but expected soon.
Temporarily Unavailable: Not available for purchase right now, may restock later.
Permanently Discontinued / Out of Print: No longer being produced or sold.
Does Baazarplex deliver internationally?
Currently, Baazarplex delivers only within India.
However, customers living abroad can place orders using international credit/debit cards, provided the delivery address is within India.
Need Help?
If you have questions about delivery, returns, or your order status, please reach out to our Customer Support Team through the Contact Us page or email support@baazarplex.com.
We’re here to ensure your shopping experience stays smooth, safe, and satisfying.